Privacy Policy – Tutor GP Head Office
1. Who We Are
2. Purpose of This Privacy Policy
We provide supplemental education and assessment services, including but not limited to online tutoring services accessed through the Site (the “Services”). This Privacy Policy explains how we handle your and your child’s Personal Information, including how we collect it, use it, and share it with others, in the course or fulfilling our obligations to you. Having reviewed this Privacy Policy, or having been given the opportunity to do so, you expressly consent to the terms and conditions of this Privacy Policy. If you have questions, comments or concerns about our Privacy Policy, please contact us at admin@tutorgp.com.
3. If You Elect Not to Provide Personal Information
4. What is Personal Information?
5. Why We Collect Personal Information
We collect Personal Information in order to facilitate the Services, including: completing your purchase, establishing and verifying your identity, activating and maintaining your account, providing the services, offering updates, communicating with you about products and services, and fulfillment and processing of transactions.
We may also put Personal Information to other uses, which may include communicating information and offers to you; responding to your questions, inquiries, comments and instructions; to better understand, analyze, and respond to your needs and preferences; for our business management purposes; processing payments and the Services ordered; and to subsequently develop, enhance, and/or provide products and services to meet those needs and preferences.
Your Personal Information may also be used by us to contact you regarding other products or services which may be of interest to you, and for our customer appreciation programs.
Your Personal Information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy, of Tutor GP or any of its affiliates or distributors. Tutor GP or any of its affiliates or distributors may also disclose your Personal Information to one or more of their respective subsidiary, parent companies, and/or franchisors. However, all of the parent, subsidiary, franchisor, and affiliated legal entities and businesses of Tutor GP that receive your Personal Information will comply with the terms of this Privacy Policy with respect to their use and disclosure of such Personal Information.
Tutor GP assumes no responsibility or liability for the privacy practices of our third-party suppliers in their handling of your Personal Information they collect from you online or offline.
We will not sell your personal information to anyone.
6. How We Collect Personal Information
(a) When you register for an account or interact with our Services
We collect Personal Information when you access a Site or seek to access the Services, including when you register with us. We use this Personal Information to create your account, enable your activity within our Services, manage your account, process transactions, and to provide the Services generally, including to develop, enhance, and improve our Services and your experience. We also use this data for internal purposes related to certain research, analytics, innovation, testing, monitoring, customer communication, risk management, and administrative purposes.
(b) When you communicate with us or sign up for promotional materials
We collect Personal Information when you communicate with us or sign up to receive promotional materials or information via email, push notifications, or text messages – including email address, mobile number, etc.
If you consent to such messages, we may use your Personal Information and other information to communicate with you to provide you with promotional messages and personalized advertising; to notify you of other products; to notify you of contests or promotions; to notify you of Services we think may be of interest to you; and, for other marketing purposes.
We may use your Personal Information to respond to your requests for online services, or to any other communication you initiate. We may also use your Personal Information to address your requests, enquiries, and complaints.
7. Sharing of Personal Information
Your Personal Information has been collected by us in connection with purchases made by you of the products or Services, and for the other uses described in the Why We Collect Personal Information section above. By providing your Personal Information to us, you are consenting to our sharing that information as described in this Privacy Policy.
We will not otherwise share your Personal Information, except: to third parties performing functions on our behalf (such as analyzing data, providing marketing assistance, providing search results and links, processing credit card and other payments, hosting, providing, maintaining or operating the Services, processing transactions, and providing customer service); where we are required by law to disclose Personal Information; in connection with any legal proceedings or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention, identity verification, and reducing credit risk); and, to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling, we will require any person or entity to whom we provide your Personal Information to agree to comply with our then-current Privacy Policy. We will take reasonable commercial efforts to ensure that they comply with our Privacy Policy, however we will have no liability to you if any such person or entity fails to do so.
8. Consent
We try to ensure that you understand how we use your Personal Information. One of the ways this is done is by obtaining your consent. Consent may be either express or implied. Express consent is given when we specifically ask you if it is acceptable to you that we gather certain information and you explicitly agree that it is. Implied consent occurs when you provide information that may be Personal Information without objection. As we obtain only the information necessary to assist you with the transaction you require, we operate under the understanding that you have agreed to provide us with this Personal Information voluntarily and with knowledge of this Policy whenever you do so.
9. Cookies and Device Identifiers
This Site uses “cookies” and device identifiers to help personalise your online experience with us. A cookie is a small text file that is stored on your computer to help us make your visit to our site more “user-friendly”. Cookies provide us with information about your use of the Site that can help us improve the Site and your experience with it. Any Personal Information collected about you through cookies will be treated in accordance with this Privacy Policy. If you have set your browser to warn you before accepting cookies, you should receive a warning message with each cookie. You may refuse cookies by turning them off in your browser, however you should be aware that our site, like most other popular sites, may not work well with “cookies disabled.” A device identifier is a unique label can be used to identify a mobile device. Device identifiers may be used to track, analyze and improve the performance of the Site and the Services.
10. Site Usage Information
11. Access
12. Updating or Correcting Your Information
You may in most cases correct or update your Personal Information by instructing us to do so on your behalf.
You represent and warrant that all Personal Information you provide us is true and correct.
13. Your California Privacy Rights
Under California law, California residents may opt-out of Tutor GP disclosing their Personal Information to third parties for their marketing purposes. If you are a California resident and do not want Tutor GP to disclose your Personal Information to third parties for their marketing purposes, please contact us at admin@tutorgp.com and we will respond within 30 days.
14. Security and Retention
We operate secure data networks protected by industry-standard password protected systems, and maintain physical, encryption, electronic and procedural safeguards to guard the integrity and privacy of these systems and of your Personal Information. Although we cannot guarantee that there will never be a security problem, we and our agents that have access to your information carefully guard against the loss, misuse or alteration of the information we collect.
We will retain your Personal Information for as long as needed to provide Services to you. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
15. Our Policy Regarding Children
The Site is not intended for use by children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13. The Children’s Online Privacy Protection Act (COPPA) and the Personal Information and Protection of Electronic Documents Act (PIPEDA) each govern information gathering online from or about children under the age of 13 in the United States and Canada, respectively. Verifiable consent from a child’s parent or guardian is required before collecting, using, or disclosing Personal Information from a child under the age of 13.
Our Site collects no information about children under the age of 13 unless their parent or legal guardian chooses to provide information to us. When the Site needs to collect information about a child under 13 years old, COPPA/PIPEDA required information and instructions will be provided by the specific web page that collects information about the child to the parent or legal guardian. The web page will specify exactly what the information will be used for, who will see it, and how long it will be kept.
If a parent or legal guardian becomes aware that their child has provided us with Personal Information without the parent or legal guardian’s consent, please contact us at admin@tutorgp.com
16. Marketing Communications
Where we are legally required to do so, we ask you for your prior consent before providing you with promotional materials or information (referred to as “Commercial Electronic Messages, or “CEM”s). You may revoke your consent to the receipt of CEMs at any time. This will not affect the processing of your Personal Information in relation to any Services ordered by you.
17. Changes to this Privacy Policy
In order to enhance our Services, it might be necessary to change this Privacy Policy from time to time. We therefore reserve the right to modify this Privacy Policy in accordance with the applicable data protection laws. Please visit our Website from time to time for information on updates to this Privacy Policy.
18. Governing Law
Our online privacy practices are governed by the laws of Canada and Ontario, which may differ from privacy laws in your province, state or home country. By submitting your Personal Information to this Site, you consent to the transfer of your Personal Information to our Affiliates in Canada or the United States and our use and disclosure in accordance with the laws of Canada and Ontario and with this Privacy Policy.
19. For More Information or Assistance
(a) When you register for an account or interact with our Services
We collect Personal Information when you access a Site or seek to access the Services, including when you register with us. We use this Personal Information to create your account, enable your activity within our Services, manage your account, process transactions, and to provide the Services generally, including to develop, enhance, and improve our Services and your experience. We also use this data for internal purposes related to certain research, analytics, innovation, testing, monitoring, customer communication, risk management, and administrative purposes.
(b) When you communicate with us or sign up for promotional materials
We collect Personal Information when you communicate with us or sign up to receive promotional materials or information via email, push notifications, or text messages – including email address, mobile number, etc.
If you consent to such messages, we may use your Personal Information and other information to communicate with you to provide you with promotional messages and personalized advertising; to notify you of other products; to notify you of contests or promotions; to notify you of Services we think may be of interest to you; and, for other marketing purposes.
We may use your Personal Information to respond to your requests for online services, or to any other communication you initiate. We may also use your Personal Information to address your requests, enquiries, and complaints.
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Contact Info
- admin@tutorgp.com
- +447526568429
- Mon-Fri 9am-6pm
- London, United Kingdom
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**Important: Legal Disclaimers
We Don’t Believe In Instant Or Guaranteed Result Programs. We Believe In Hard Work, Adding Value And Serving Others. And That’s What Our Programs Are Designed To Help You Do. As Stated By Law, We Can Not And Do Not Make Any Guarantees About Your Own Ability To Get Results With Our Ideas, Information, Programs Or Strategies. We Don’t Know You And, Besides, Your Results In Life Are Up To You. Agreed? We’re Here To Help By Giving You Our Greatest Strategies To Move You Forward, Faster. However, Nothing On This Page Or Any Of Our Websites Or Emails Is A Promise Or Guarantee Of Future Success. Any Results Showcased Here, Or On Any Of Our Sites Or Emails, Are Simply Projections Or Past Results, And Should Not Be Considered Exact, Actual Or As A Promise. If You Have Questions, Email: admin@tutorgp.com